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A happy attendee in events is often a repeat attendee. In this post, we look at how to create a WOW factor in event customer service. It ensures that your event is memorable for all the right reasons and to keep your guests happy, loyal and most importantly coming back to your events! Following are some of the best practices of Event Companies in Melbourne . Create Remarkable First Impressions You only have one chance to make an impression that will be remembered forever. An attendee’s first interaction with the Event Companies in Melbourne could be one of the different mediums – through an email newsletter, on social media, over the phone or face to face. Ensure that your brand voice and company ethos shine through all of these communication channels and that every interaction is a positive one. Attendees Journey Your relationship with an attendee may begin months before the event – when they first make their online booking. Ensure that you stay in contact after ...

As professionals, we always strive to surpass expectations or to “go beyond delight” to really wow our Regular Clients for Corporate venue hire in Melbourne . We do everything within our reach to reduce the effort of the attendees. If a customer needs to do something to resolve an issue try to do it for them. This could be calling for them a taxi, sending a runner back to check a room if someone thinks they may have left something, or updating someone’s booking details for them over the phone rather than making them log back into the online booking system to update it themselves. Corporate venue hire in Melbourne for marking everlasting Impressions Relaxing for one second until all attendees have left the building may prove costly for us. We have to be on our feet for ten plus hours so that the last guests of your event receive as warm with your smile as bright as it was to the first arrival that day. If budget allows and you can go beyond this by handing out a gift or sou...

Analyzing your competitor’s events with professional managers of Corporate Event Space in Melbourne can help you in planning for your audience profiles. It ensures that you excel in these areas. Things don’t have to be done the same as innovation is a way of life that makes sure that your events take a different & unique approach, which people remember and share with others. You want the event to be recognized and talked for a while for the right reasons, and a good way to do this is to provide an unusual talking point. Personal Touches Team managing on the floor of in Corporate Event Space Melbourne should be well trained to the exact standards of working and encouraged to bring their personality to their role – you don’t want robots! Staffs need to have the 6 ‘P’s – be Passionate, Personal, Proactive, Productive, Professional and punctual. Try to remember the details about your regular attendees from one event or point of contact to the next so you can get feedback ...